|Applies To||RSA Product Set: RSA Identity Governance & Lifecycle|
RSA Version/Condition: 7.2.1
Upgrade to RSA Identity Governance & Lifecycle 7.2.1 fails with the following message in the console.
The following errors are logged to the migrate.log file.
In addition, there could be secondary errors as the result of the migration failing to complete including but not limited to the following errors.
This is a known issue in the following versions.
This issue only occurs if the migrated data includes the following Rule types and only if those Rules include references to Roles. It occurs if Role information referenced by the Rules has Role names that include extended characters.
This issue is resolved in the following version.
Note that as of January 2020 the official distribution on RSA Link for the 7.2.1 release has been replaced with the 7.2.1 P02 version which is not susceptible to this issue. Customers now downloading RSA Identity Governance & Lifecycle should not encounter this issue.
|Workaround||It is assumed that customers encountering this issue are installing an older version of the installer package. If you encounter this issue, please contact RSA Customer Support and quote this article number for assistance in obtaining a new migration script to resolve this issue. |
If the customer is doing migration in multiple environments, they should be encouraged to download a new copy of the software.