RSA IGL Recipes: Report - Review Results - Outstanding Items Reviewer List

Document created by Jamie Pryer Employee on Nov 28, 2020Last modified by Jamie Pryer Employee on Nov 30, 2020
Version 3Show Document
  • View in full screen mode

RSA IGL Version: V 7.2.x

Modules: Governance

Product Area: Tabular Reports - Dynamic (Applied to Review Results Object Dashboard)

Associated Dashboard: RSA IGL Recipes : Dashboard - Review Results "Outstanding Reviewers" 

Time to apply: ~20 minutes

 

Summary

This report provides details on all the reviewers, who still have outstanding items left to be completed. 

The goal of this report is to provide clear information on outstanding review activity, with easy to understand metrics. 

The report can be used by Review owners or the admin team to better understand the reviewers overall and which ones to potentially focus on. 

This report will only work when it is applied dynamically to the Review Results object dashboard.

 

Other useful links

 

Example Image (Click to enlarge)

 

Key Notes

  • This chart/report/dashboard is supplied "as is" - any modification of this item is done at your own risk. 
  • If you have issues applying this chart/report/dashboard, please comment below for help, DO NOT contact the RSA Support team.
  • If you would like more assistance with this chart/report/dashboard or for help in creating other chart/report/dashboards, then RSA Professional Services (RSA PS) is available to help.
    • Please contact your RSA Account Manager or local RSA Sales Rep or reply below for further assistance.

 

Details

This report includes various key data points about the users, however you can easily modify the SQL below, if you wanted to include more data about the users. The report is sorted by "Outstanding", so reviewers with the most items to be completed, will be at the top. 

If a reviewer has completed all their review items, they are dropped from this list.

  • Total = The total number of review items, that reviewer has to complete
  • Completed = The total number of items they have to review, where the action has been taken (maintain/revoke) 
  • Outstanding = The number of items they have to review, where no action has been taken
  • Percent = The % remaining for them to complete overall. 

 

Report Dynamic Values

The following value needs to be used when creating the report, however the value will update dyncamilly when used within the dashboard.

  • TargetObjectID: This is used dynamically within the review itself, the value will automatically be updated, whenever you view a new review result. When viewing the report, you need to give it some value, so it can work against something. Please go to a review you have and find its "OID". Use this value in the TargetObjectID, so the report has something to use. 

How to find an Example Target Object ID:

  • Go to Review/Results
  • Select any review (pick one that has been worked on, so there are some results)
  • Once the review is open, look at the URL.
  • The value you want is found just after "OID=" and then before the "&"
  • In this example, the value we want is 25

 

Report SQL

First test this in your query tool (SQLDeveloper, Toad etc..)

 

(select
        pU.First_name || ' ' || pU.Last_name as Reviewer_Name,
        pU.User_ID,
        pu.email_address as Email,
        pU.Department,
        pu.Supervisor_id_name as Supervisor_Name,
        t1.Total_to_Review as Total,
        t1.Completed_Items as Completed,
        t1.Outstanding_Items as Outstanding,
        round(((t1.Outstanding_Items / t1.Total_to_Review) * 100),0)  || ' %' as Percent
    from
        (
            select
                Tcov.COVERING_USER_ID,
                COUNT(1) as Total_to_Review,
                COUNT(1) - COUNT(decode(IS_REVIEWED , 'False', NULL, 1)) AS Outstanding_Items,
                COUNT(1) - COUNT(decode(IS_REVIEWED , 'True', NULL, 1)) AS Completed_Items
            from avuser.pv_review_component Tcomp
            join avuser.pv_review_coverage Tcov 
                on Tcomp.id = Tcov.REVIEW_COMPONENT_ID
            where Tcov.role_type = 'Reviewer'
                and review_id=:TargetObjectID
            group by REVIEW_ID, COVERING_USER_ID 
        ) t1
    Left join avuser.pv_users pU
        on pU.id = t1.COVERING_USER_ID
    Where Outstanding_Items > 0    
    order by Outstanding_Items desc
)

 

Example of the results:

 

Report Implementation

  1. Log into RSA IGL as a user who can create reports. In my example, im using AveksaAdmin
  2. Go to "Reports" / "Tabular"
  3. Select "+ Create Report" button
  4. Under the "General Tab" add the following details:
    • Name: Review Results - Outstanding Items Reviewer List
    • Title: Reviewers with outstanding items
    • Description: From RSA IGL Link Community. A report to show all reviewers in the review, who still have items left to be completed. This report is dynamic and applied at the review results object level. The report only shows reviewers who have >0 items outstanding. The report is dynamic and only works when applied within a "review results" object dashboard.
    • Scope: System
    • Page Size: 11X17
    • Orientation: Landscape


  5. Under the "Query" Tab, copy the SQL from above
  6. Update the TargetObjectID as noted above
  7. In the bottom bar, press the "Style" button. "Slate" is a good recommendation for reports
  8. Press the "Preview" button, you should see some results, as per the example image below.
    If you get an error at this stage, please test your SQL in a Query tool, like "SQL Developer" or "SQL Squirrel" to ensure it works first. 
    If it still doesn't work, please share your SQL and a screen shot of the issue below. DO NOT contact RSA Support 
  9. Under the "Columns" Tab, please use the configuration shown in the image below. You can change the order or remove any fields you do not require. Please update the SQL if there are other user attributes you want to use in the report. We recommend you get this report working first, before you modify/update the SQL however. 


  10. Under the "Display Attributes" tab, please use the configuration shown in the image below


  11. Nothing has been set on the "Filter", "Grouping & Sorting" or "Schedule and Email" tabs
  12. Save the report

 

Next Steps

  • Please "hit reply" and share your feedback - we would love to see an image of this working in your environment!
  • Check out the other content found on the RSA IGL Recipes page: RSA Identity Governance & Lifecycle Recipes 

     

    Thank you! 

 

Dont forget:

 

Please login, then "Like"  and "Actions/Follow" this page (Top Right), so as to receive updates and be notified if we modify/change items found here, in future.

 

 

Attachments

    Outcomes