|Applies To||RSA Product Set: RSA Identity Governance & Lifecycle|
RSA Version/Condition: 7.1.1, 7.2.0, 7.2.1
|Issue||When a review state is changed to Hold after a due date via a review escalation workflow, other review escalations configured on the review do not trigger.|
1. Make a copy of the default "On Hold Review" workflow but with the Review Status changed to Complete.
2. Edit the default user review to set the due date as 1 day.
3. To a default user review associate the escalations to change the review state to hold after 1 day and then change the state to complete after 2 days.
4. Run the review
5. You will see the OnHold escalation triggers but the next escalation does not get triggered.
|Cause||This is a known issue reported in ACM-107183.|
|Resolution||This issue is resolved in the following RSA Identity Governance & Lifecycle patch levels: |