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Upgrade Guide 11.5.2: Getting Help with NetWitness Platform

Document created by RSA Information Design and Development Employee on Jan 7, 2021
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Self-Help Resources

There are several options that provide you with help as you need it for installing and using NetWitness Platform:

Contact RSA Support

If you contact RSA Support, you should be at your computer. Be prepared to provide the following information:

  • The version number of the RSA NetWitness Platform product or application you are using.
  • The type of hardware you are using.

Use the following contact information if you have any questions or need assistance.

RSA Link

In the main menu, click My Cases.

International Contacts (How to Contact RSA Support)

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