on Dec 2, 20152020
| North America Customer Support Centers | |
|---|---|
| New Year's Day | Wednesday, January 1 |
| Memorial Day | Monday, May 25 |
| Independence Day | Friday, July 3 |
| Labor Day | Monday, September 7 |
| Thanksgiving Day | Thursday, November 26 |
| Day after Thanksgiving | Friday, November 27 |
| Christmas | Friday, December 25 |
| Shutdown Week | Monday, December 21 - Friday, December 25 |
| EMEA Customer Support Centers | |
| New Year's Day | Wednesday, January 1 |
| Good Friday | Friday, April 10 |
| Easter Monday | Monday, April 13 |
| Christmas Day | Friday, December 25 |
| Coptic Christmas | Tuesday, January 7 |
| Revolution/Police Day | Sunday, January 26 |
| Sham El Nessim | Monday, April 20 |
| Sinai Liberation Day | Sunday, April 26 |
| Labor Day | Thursday, April 30 |
| Eid Al Fitr (Festival of Breaking the Fast) | Sunday, May 24 - Monday, May 25 |
| June 30th Revolution Day | Tuesday, June 30 |
| July 23rd Revolution Day | Thursday, July 23 |
| Eid Al Adha (Festival of the Sacrifice) | Thursday, July 30 - Monday, August 3 |
| Islamic New Year | Thursday, August 20 |
| Armed Forces Day | Tuesday, October 6 |
| Prophet Muhammad's Birthday | Thursday, October 29 |
| Asia Pacific (APJ) Customer Support Centers | |
| New Year's Day | Wednesday, January 1 |
| Australia Day | Monday, January 27 |
| Good Friday | Friday, April 10 |
| Easter Monday | Monday, April 13 |
| ANZAC Day | Saturday, April 25 |
| Queen's Birthday | Monday, June 8 |
| Labour Day | Monday, October 5 |
| Christmas Day | Friday, December 25 |
| Boxing Day | Thursday, December 28 |
RSA will be open for business all other days.
Note: Support is available on these designated holidays to RSA customers with Enhanced Support and RSA customers with Basic Support who pay for after hours support.