on Dec 2, 20152020
| North America Customer Support Centers | |
|---|---|
| New Year's Day | Wednesday, January 1 |
| Memorial Day | Monday, May 25 |
| Independence Day | Thursday, July 3 |
| Labor Day | Monday, September 7 |
| Thanksgiving Day | Thursday, November 26 |
| Day after Thanksgiving | Friday, November 27 |
| Christmas | Friday, December 25 |
| Shutdown Week | Monday, December 21 - Friday, December 25 |
| EMEA Customer Support Centers | |
| New Year's Day | Wednesday, January 1 |
| Good Friday | Friday, April 10 |
| Easter Monday | Monday, April 13 |
| Christmas Day | Friday, December 25 |
| Boxing Day | Monday, December 28 |
| Asia Pacific (APJ) Customer Support Centers | |
| New Year's Day | Wednesday, January 1 |
| Australia Day | Monday, January 27 |
| Good Friday | Friday, April 10 |
| Easter Monday | Monday, April 13 |
| ANZAC Day | Saturday, April 25 |
| Queen's Birthday | Monday, June 8 |
| Labour Day | Monday, October 5 |
| Christmas Day | Friday, December 25 |
| Boxing Day | Thursday, December 28 |
RSA will be open for business all other days.
Note: Support is available on these designated holidays to RSA customers with Enhanced Support and RSA customers with Basic Support who pay for after hours support.