By making the REST API reference HTML files (as opposed to a PDF), you've made these impossible to open on an iPad.
Is there any chance these are hosted somewhere on your site or another EMC site?
I'm sorry you feel this way about the REST API in HTML. I am forwarding your comment on to the Tech Pubs team and am confident one of the team members will respond as to the rationale behind this change of offering both PDF and HTML versions.
More to come .. as we do value our customers and partners feedback.
Hi Keith, The guide was moved to an HTML format in recent releases due to requests to make it more searchable. As it is a set of HTML files, it is delivered in a downloadable zip file, which seems to be causing the issue with iPad use. In future releases we will look at the delivery options keeping the iPad in mind.
Microsoft has done the same thing. They’ve moved to web-based technologies rather than their old CHM-based help files. They also host their help files, though. It seems that it makes sense for RSA to do the same thing; perhaps in the Communities portal?
Keith Benedict | Q&RM and IT Applications | IT Services
Ernst & Young, LLP
4212 Frost Way, Modesto, CA 9536, United States of America
Office: +1 209 343 2758 | Mobile: +1 209 272 2076 | firstname.lastname@example.org<mailto:email@example.com>
Yes, RSA is looking in to hosting as well. I don't have a timeline for that though.
Ditto on the need for PDF. PDFs are absolutely essential. This whole PDF issue was hashed out early on when RSA acquired Archer and we had to fight and lobby to get PDFs again. Please always provide PDF versions of all documentation. It just makes customer's lives easier. Thanks
Retrieving data ...