OCTOBER 2018: RSA Archer Community News Update

Document created by Denise Sposato Employee on Apr 11, 2014Last modified by Denise Sposato Employee on Nov 2, 2018
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BREAKING NEWS: October 25, 2018

RSA ANNOUNCES AVAILABILITY OF RSA ARCHER RELEASE 6.5

With RSA Archer Release 6.5 a number of enhancements and new functionality to the RSA Archer Platform are delivered, as well as updates for the RSA Archer Top-Down Risk Assessment use case and two RSA Archer Business Resiliency use cases.

For complete information on the Platform enhancements and functionality, plus use case updates, see the RSA Archer 6.5 What’s New Guide and/or the Product Advisory.  

 

Reccomendation

RSA recommends that customers running RSA Archer Releases 5.5, 6.0, 6.1, 6.2, 6.3, or 6.4+ apply this latest update. Please note that all releases are cumulative. Upgrade information may be found in the Product Advisory.

 

Additional training

Free Friday Tech Huddles

A series of Free Friday Tech Huddles are planned for the RSA Archer 6.5 Release beginning Friday, November 2 @ 11:00 am ET. To view the full series, visit the Free Friday Tech Huddle Schedule page.

 

RSA Archer Use Case Blog Series

Starting Wednesday, October 10, our GRC/Integrated Risk Strategists will began publishing a weekly blog highlighting one of the 38 RSA Archer use cases.  These blogs provide you with a quick overview of the basic business problem associated with the use case and the key features/benefits. There’s also a short paragraph describing how the use case may fit into the broader Integrated Risk Management message for your organization.

 

The blogs will post every Wednesday and continue into 2019 until all 38 use cases are covered. For convenience, you mayfollowthe Use Case Blog Series and receive email notifications each time a new blog is released.

 

 

RSA ANNOUNCES END OF PRIMARY SUPPORT FOR RSA ARCHER  RELEASE 6.0

RSA, a Dell Technologies business, announced the scheduled End of Primary Support (EOPS) for RSA Archer Suite version 6.0 as well as all derivative patches effective November 30, 2018. No Extended Support will be offered for this version. Customers under current maintenance contracts can update to the latest version of RSA Archer Release 6.5.

 

Affected Products

RSA Archer Release 6.0 and 6.0.0.1.

 

For more information view the Product Advisory

 

RSA ARCHER EMEA SUMMIT, NOVEMBER 14-15, 2018, FRANKFURT GERMANY

There’s still time to register for the RSA Archer EMEA Summit so don’t delay. Why? This conference provides invaluable face-to-face opportunities to learn best practices, hear about the latest product innovations, network with other integrated risk professionals, and meet one-on-one with RSA executives and subject matter executives.

 

Check out the agenda on the RSA Archer EMEA Summit website, learn more about the full venue and the Keynotes and you’ll agree that the RSA Archer EMEA conference is the place to be November 14-15. See you in Frankfurt!

 

 

 

 

RSA ANNOUNCES THE AVAILABILITY OF RSA ARCHER RELEASE 6.4 SP1,

PATCH 2

RSA is pleased to announce the availability of RSA Archer 6.4 SP1 Patch 2 which contains a number of fixes for the RSA Archer Platform. This release is one of what is now a standard program for delivery of maintenance patch releases on a fixed monthly interval. 

 

The full Product Advisory is available now, along with the updated Release Notes for additional information.

 

 

NEW! RSA ARCHER USE CASE BLOG SERIES BEGINS OCTOBER 10

Starting October 10, our GRC/Integrated Risk Strategists will begin publishing a weekly blog highlighting one of the 30+ RSA Archer use cases.  These blogs will provide a quick overview of the basic business problem associated with the use case and the key features/benefits.  There will also be a short paragraph describing how the use case fits into the broader Integrated Risk Management message for your organization. 

The series will publish every Wednesday and continue into 2019 until all of the use cases are covered. Blogs on deck for the remainder of 2018 include:

  • October 10          IT Securities Vulnerabilities Program
  • October 17          Controls Assurance
  • October 24          Issues Management
  • October 31          Business Impact Analysis
  • November 7        Cyber Incident & Breach Response
  • November 14      Audit Planning
  • November 21      None – Holiday
  • November 28      Audit Engagement
  • December 5        Incident Management
  • December 12      Business Continuity & Disaster Recovery Planning
  • December 19      Crisis Management

You may follow the RSA Archer blogs or check out the  RSA Archer use case blog series landing page which will have direct links to each use case blog for your convenience (this link will be live starting October 10).

 

 

RSA ARCHER ROADMAP SESSION: WEDNESDAY, OCTOBER 17 @ 11:00 am ET

It is not too late to register for the October 17 RSA Archer virtual roadmap session. Please use the Registration Link provided on the RSA Archer Virtual Roadmap page.  

 

We ask that you do register at least two hours before the session begins on October 17 in order to receive your WebEx attendance information in time.

  

Attendance at one Roadmap session per quarter is sufficient for customers, but attendance once a quarter is highly recommended. Attendance is limited to current RSA Archer customers, partners and employees only.

 

 

RSA ARCHER WORKING GROUPS

RSA Archer Working Groups provide a mechanism for collaboration by the Archer product team with our customers.

 

Please note that not all Working Groups have a defined monthly schedule. The Working Group owners work with customers to set the right cadence for the Working Group meetings based on where the Working Group product owners are in the release process and the frequency that the customer group agrees to as a team.

 

See the full list of RSA Archer Working Groups

DATE / TIME

OWNER

REGISTRATION LINK

Business Resiliency

October 9

2:00 pm ET

Patrick Potter

patrick.potter@rsa.com

Contact Patrick directly to join

Financial Services

October 11

3:00 pm ET

Marshall Toburen

marshall.toburen@rsa.com

REGISTRATION

System Administration

October 17

11:00 am

Caylor Norris

caylor.norris@rsa.com

REGISTRATION

User Experience

November 1

10:00 am ET

Ben Blinn

benjamin.blinn@rsa.com

REGISTRATION

Audit

November 6

1:00 pm ET

Patrick Potter

patrick.potter@rsa.com

Contact Patrick to join

 

 

RSA ARCHER USER GROUPS, WEBINARS, EVENTS

DATE / TIME / LOCATION

TITLE

REGISTRATION LINK

October 17

9:00 am ET

Webinar

Digital Risk Management – Opportunities & Challenges

REGISTRATION

October 23

11:30 am ET

Scottsdale, AZ

User Group Meeting

Cyber Risk Quantification – Leveraging FAIR Methodology

REGISTRATION

November 6

11:00 am CT

Houston, TX

Location TBD

User Group Meeting

Share our vision, strategy & best practices as it relates to our newest platform

REGISTRATION

November 7

1:30 pm ET

New York City

EMC – 2 Penn Plaza

User Group Meeting

Share our vision, strategy & best practices as it relates to our newest platform

REGISTRATION

November 14-15

RSA Archer EMEA Summit 2018

Westin Grand

Frankfurt, Germany

Event

Join 200+ integrated risk management leaders from across the globe on November 14 – 15 at the RSA Archer EMEA Summit. Attendees will have the unique opportunity to:

 

Ask specific questions and voice your needs in-person to RSA Archer team members and executives 

Discover more about RSA Archer’s solutions and product offerings, and check out the latest tools and services from our partners

Network with your peers to problem solve, collaborate and hear their success stories

 

REGISTER

VISIT WEBSITE

 

 

FREE FRIDAY TECH HUDDLE (FFTH) WEBINAR SCHEDULE 

The FFTHs are back in full swing with both Customer Support and Product Management/Marketing alternating Friday presentations.

 

As usual, registration is not required to attend any of the 11:00 am Friday webinars, but it is strongly recommended that you join 5-10 minutes prior to the 11:00 am start.  Also, please note the Access Codes and WebEx links for each webinar. Go to Schedule page for more information.

 

The upcoming FFTH schedule for the remainder of the year includes:

DATE / TIME / PRESENTER

TOPIC

October 12

11:00 am ET

Shane Reynolds, RSA

Advanced Workflow Troubleshooting

October 19

11:00 am ET

Mark Coderre, TUV Rheinland Opensky

& Allen Demers, RSA

RSA Exchange 5 Highlights

October 26

Time TBD

Sarhang Hevary, RSA

Troubleshooting SSO

November 2

11:00 am ET

Brian Schaefer, RSA

RSA Archer Platform 6.5 Overview

November 9

11:00 am ET

Joe Webster, RSA

Globalization

November 16

11:00 am ET

Antoine Damelincourt, RSA

RSA Archer 6.5 Topics

November 30

11:00 am ET

Anand Deshpande, RSA

Ben Blinn, RSA

RSA Archer 6.5 Topics

December 7

11:00 am ET

Susan Read-Miller

RSA Exchange – Release 6 Overview

December 14

11:00 am ET

Matt Ireton, RSA

Caylor Norris, RSA

RSA Archer 6.5 Topics

 

 

RSA ARCHER NAVIGATOR HAS GONE MOBILE

Yes, it’s true, the very popular RSA Archer Navigator is now accessible on your phones and tablets.

 

When we launched the Navigator in October 2016 at RSA Charge, our goal was to introduce you to a tool that would help you take control of your learning and power your way to Archer success.

 

From the start, the Archer teams working on this project knew we were dealing with a double-edged sword – thousands of assets at a customer’s disposal on RSA Link, but how to know which of these assets would help the customer take control of his/her learning based on a customer’s individual role within its organization, and equally important, his/her level of Archer expertise. We did our best to figure out this dilemma and the Archer Navigator was born.

 

The Archer Navigator has proven to be very successful – and popular since its premiere, so popular in fact that other RSA products launched their own versions of the Navigator – RSA NetWitness Platform, RSA SecurID Access, and RSA Identity Governance & Lifecycle.

 

But, at the time of launch, we made another commitment to you, our valued customers, that the Navigator would eventually be available on both phones and tablets. We are now thrilled to announce that though it took a bit longer than we initially hoped, the day has now arrived –the Navigator has gone mobile!

 

For detailed steps on how to use the mobile Navigator, read the RSA Link blog and watch the short video. If you are among some of the few who have not as yet tried the Navigator on RSA Link, don’t delay – try it, and try the mobile version too.  

 

RSA IDEAS FOR RSA ARCHER – NOT JUST A POPULARITY CONTEST (WORTH REPEATING!) 

Before relaunching Ideas on the RSA Link Community, a RSA cross-product team met weekly for over a year to address many of the issues that were present with the first iteration of the Idea Exchange.

 

Top of the list, was to make sure that ideas submitted were on a more level playing field, and that no one large company had a vote advantage over those companies with smaller teams resulting in fewer votes.

 

With the relaunch of Ideas in October 2017, each idea ‘Voted Up’ receives 5 points, and no one can vote more than once on any one idea. This is similar to how votes were calculated on the earlier version of the Idea Exchange.

 

What did change with the relaunch is that now ‘each unique organization’ receives only one vote in this field, no matter how many team members vote an idea up. Simply put, if Company A has a team of 25 Archer users and each one votes an idea up, this would garner 125 Votes ‘but only one vote in the unique organization’ column would be counted.

 

We are now realizing that this is not as clear as it should be on the homepage of Ideas and we are working to see how we can make this callout more visible, though it is included in the FAQs.

 

We are limited by the Jive platform as to some of the updates we’d like to do, but are looking at adding filters, etc. to make it easier to see which ideas are really the true leaders.

 

Be assured, the RSA Archer triage team, consisting of employees from across the business units, continue to review ideas on a biweekly basis, looking at which ones can move into a different stage, and yes, which ideas are garnering the most benefit for the largest number of unique organizations.  

 

Our goal since relaunch is to deliver a better experience for our customers.

 

We wanted to improve the way we handled the enhancement requests from our method on the previous Community Idea Exchange. We wanted to be more transparent and allow more visibility into the stages for enhancement requests.

 

We realize we can still do better and you will start to see some enhancements that will allow you to have better insight as to the ideas that are truly leading, both in votes and unique organizations. Please be patient with us, but know we are looking into making the experience better for each of you.

 

Remember, it is not only votes that get our attention, it is also the number of unique organizations who will benefit from the suggested idea.

 

 

 RSA UNIVERSITY: HAVE YOU CHECKED OUT THE NEW RSA CERTIFICATION PROGRAM?

The RSA Certification Program is now live and provides technology professionals like yourself with the knowledge, skills, and credentials you need to deploy and maintain reliable enterprise security systems. Certifications are available for the RSA Archer® Suite, the RSA NetWitness® Suite, and the RSA SecurID® Suite.

 

For more information, visit the RSA Certification page to stay up to date with the latest information from RSA University. Confused about which course(s) you might need to prepare for the exam? RSA U has set up role-based curriculum paths to help. Check out the RSA Archer Administration path and make certification your career goal for 2018!

 

RSA ARCHER COURSE SCHEDULE: OCT/NOV/DEC 2018

RSA Archer 6   

Admin I

Theater

Start

Date

End

Date

Location

 

Americas

11/6/2018

11/9/2018

Online

Americas

Americas

11/12/2018

11/15/2018

Kansas (Overland Park)

13200 Metcalf Ave

Ste 300

Americas

11/26/2018

11/29/2018

Virginia (Reston)

RSA NetWitness

10700 Parkridge Blvd

APJ

12/03/2018

12/06/2018

Singapore*

EMC

*Only few seats available

Americas

12/10/2018

12/13/2018

Massachusetts (Bedford)

174 Middlesex Trpk

APJ

12/10/2018

12/13/2018

Australia

Melbourne*

*Don't miss this opportunity; classes only offered in Australia a couple of times per year

EMEA

12/17/2018

12/20/2018

RSA - Bracknell

RSA Archer 6

Admin II

 

 

 

 

Americas

11/12/2018

11/15/2018

Massachusetts (Bedford)

174 Middlesex Trpk

 

Americas

11/26/2018

11/29/2018

Online

Americas

Americas

12/11/2018

12/14/2018

California (El Segundo)

MicroTek

Americas

12/17/2018

12/20/2018

New York City

EMC - 2 Penn Plaza

RSA Archer 6 Advanced Workflow

 

 

 

 

 

Americas

11/21/2018

11/21/2018

Online

Americas

RSA Archer 6 Platform Fundamentals for Business Users

 

 

 

 

 

 

 

 

 

RSA Archer 6 Reporting & Navigation

 

 

 

 

 

Americas

11/19/2018

11/19/2018

Online

Americas

RSA Archer Assessment & Authorization for Public Sector

 

 No Sessions

Scheduled in November & December

 

 

RSA Archer Infrastructure Administration

 

 

 

 

Americas

11/26/2018

11/27/2018

Americas


To View the full RSA Product Courses being offer across all product lines,  go to the new RSA UNIVERSITY on RSA Link. You may then REGISTER, and/or check out the FREQUENTLY ASKED QUESTIONS for more information.

 

 

EOPS - END OF PRODUCT SUPPORT

We are including the EOPS schedule in each issue for the convenience our of customers.

 

Please be advised that RSA Archer Version 5.5 is no longer supported as of December 31, 2017. Once a product reaches EOPS, RSA Archer Technical Support is no longer available under base support/maintenance agreements.

 

Extended Support is being offered through December 31, 2018, to those customers with a current maintenance contract as a prerequisite to an Extended Support purchase. Extended Support does not include Hot Fixes, best effort support only. For questions, please refer to the Product Version Life Cycle.

 

We strongly recommend you contact your local Existing Accounts Manager with assistance in upgrading to a supported 6.x version

 

BMTProductVersion

EOPS

Date

Extended

Support

Year 1*

Extended

Support

Year 2**

Upgrade

Path

RSARSA Archer GRC6.5Oct-2021NoNoTBD
RSARSA Archer GRC6.4Apr-2021No No6.5
RSARSA Archer GRC6.3Oct-2020NoNo6.4
RSARSA Archer GRC6.2Feb-2020NoNo6.3
RSARSA Archer GRC6.1May-2019NoNo6.2 P1
RSARSA Archer GRC
6.0***Nov-2018NoNo6.1
RSARSA Archer GRC5.5Dec-2017NoYes - Thru Dec 20186.1
RSARSA Archer GRC5.4Jun-2016NoNo5.5
RSARSA Archer GRC5.3 Oct-2015YesYes5.4
RSARSA Archer GRC5.2Dec-2014NoNo5.3
RSARSA Archer GRC5.1Jul-2014NoNo5.3
RSARSA Archer GRC5.0Jan-2014NoNo5.3
RSARSA Archer SmartSuite4.5Jun-2013YesNo5.3
RSARSA Archer SmartSuite Framework3.x-4.3Mar-2013NoNo5.3

*Expires one year beyond EOPS date, unless otherwise stated. Includes Hot fixes for Severity 1 issues

** Expires two years beyond EOPS date, unless otherwise stated. No Hot fixes; best effort support only

***6.0 was a Limited Availability release and not available to all customers 

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