RSA Archer Third Party Governance

Document created by Susan Jessee Employee on Dec 3, 2015Last modified by Christopher Dodge on Aug 24, 2017
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Use case for Third Party Governance

 


 

RSA Archer® Third Party Governance introduces supplier engagement performance monitoring. Metrics can be established within four categories: Quality, Innovation, Performance, and Relationship. Metrics are depicted for each engagement and are rolled up to the third party to depict their performance across all of the engagements they deliver to your organization.

 

Key Features

  • Define and document performance metrics for third parties
  • Track all contractual service level agreement (SLA) metrics
  • Uncover deteriorating third party performance
  • Capture and monitor remediation plans until performance problems are resolved
  • Create performance metrics and associate them with individual product and service engagements
  • Capture performance metric data on an ongoing basis and score performance based on data collected
  • Report on performance of individual product and service engagements
  • Roll up engagement level performance to obtain overall third party  performance profile

 

Key Benefits

RSA Archer Third Party Governance enables you to:

  • Create and capture performance metrics and associate them with individual product and service engagements on an ongoing basis
  • Report on performance of individual product and service engagements and roll up engagement level performance to obtain overall third party performance profile
  • Uncover deteriorating vendor performance and quickly resolve third party performance problems
  • More frequently exercise contract remedies due to poor performance
  • Spend less time and money on performance remediation
  • Demonstrate the effectiveness of your third party performance management program to executive management and regulators

 

Prerequisites

 

For More Information

To learn more about RSA Archer Third Party Governance:

 

To learn more about how EMC products, services, and solutions can help solve your business and IT challenges, contact your local representative or authorized reseller—or visit us at www.rsa.com. If you are an existing RSA Archer customer and have questions or require additional information about licensing, please contact RSA Archer at archersupport@rsa.com or call 1-888-539-EGRC.

 

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