RSA, The Security Division of EMC, has identified an issue with the RSA Access Manager 6.2 Service Pack 3 for AD and ADLDS data stores.
RSA Access Manager 6.2 Service Pack 3 Release
RSA is coordinating a maintenance release to resolve this issue. This release will be available by late August 2015. For any further queries contact RSA Support.
All non-AD/ADLDS users can open a ticket with customer support to obtain SP3.