We are pleased to announce the release of RSA Adaptive Authentication Hosted version 11.0.
Adaptive Authentication (Hosted) 11 introduces two key features:
- Mobile Channel Protection Enhancements: Improved and dedicated risk model for mobile activity enhanced by location awareness and additional mobile device identifiers.
- Trojan Defense: Advanced detection capabilities to defend against some of the most malicious and costly Trojans such as Man in the Middle (MITM) and Man in the Browser (MITB) that enable proxy attacks, HTML injections, and auto-fill of payee and transfer fields.
The Risk Engine in Adaptive Authentication (Hosted) 11 features a new risk model that supports Mobile Channel Protection and Trojan Defense. This risk model seeks to achieve more accurate risk scores. Following your upgrade to AAH v11, you might experience an increased challenge rate and an increase in the number of cases in case management. These would be mostly due to transactions that originated from the mobile channel. We believe that increased rates, if these occur at all, will stabilize within a few days as the risk score normalization process will adapt and adjust the risk score back to the normal ranges.
RSA Adaptive Authentication (Hosted) 11 release date was timed for Saturday (instead of the normal practice of Sunday) to allow an additional run of the normalization process during weekend hours
For EMEA data center customers, the production installation of RSA Adaptive Authentication (Hosted) 11 will take place on January 12, 2013.
For US data center customers, the production installation of RSA Adaptive Authentication (Hosted) 11 will take place on January 19, 2013.
For further information, please contact your local RSA Customer Support Center:
800 995 5095 (Toll free)
+1 781 515 7700
00800 772 49000 (Toll free)
+44 1344 781100
800 7221 7221 (Toll free)
+61 2 88735100
For telephone support in your country/region, go to http://www.emc.com/support/rsa/contact/phone-numbers.htm.
Please note: when contacting customer support you will be asked to provide the following information:
Company Name; Company Address; Contact Name; Phone Number; SiteID