Payment and Cancellation Policies

Document created by Craig Hansen Employee on Jan 22, 2016Last modified by Matthew Bradley on Mar 19, 2018
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Credit Card 

RSA currently accepts Direct Debit, MasterCard, VISA, and American Express credit cards. A confirmation will be generated once your credit card has been processed. This can take up to two business days.

Training Credits

If you are registering with Training Credits, select the Training Credit payment option to proceed with your registration. If Training Credits is not listed as a payment option, please contact us for assistance. Please provide your PO/SO# if possible along with the class (date & location) you would like to attend.


If you are looking to purchase Training Credits, you will need to work with your account manager to obtain a quote for a PO. If you are not sure who your account manager is, please contact us for assistance.   


On-Demand Subscriptions

Access a variety of On-Demand training at a discounted price with an On-Demand Subscription, valid for 1 year after activation (subscription will expire 1 year from initial purchase date if not activated by a user prior to the expiration). Click here for additional Subscription information.

View our P.O.  guidelines.

Note: Students who arrive for training without a proper form of payment will not be permitted to attend the training class.


Cancellation by Customer

Please read our full cancellation policy for details.

Cancellation by RSA

RSA reserves the right to reschedule or cancel a course due to low enrollment or if necessitated by other circumstances. RSA will notify you via email at least 10 business days prior to the course start date. Once notified you may reschedule or receive a full credit. RSA shall not be liable for non-refundable travel arrangements if a course is rescheduled/cancelled.