Payment and Cancellation Policies

Document created by Craig Hansen Employee on Jan 22, 2016Last modified by Patricia Chagnon on Jul 8, 2019
Version 8Show Document
  • View in full screen mode


Credit Card 

RSA University currently accepts Direct Debit, MasterCard, VISA, and American Express credit cards. A confirmation will be generated once your credit card has been processed. This can take up to two business days.

Training Credits

If you are registering for training with Training Credits, select the Training Credit payment option to proceed with your registration. If Training Credits is not listed as a payment option, please contact RSA University for assistance. Please provide your PO/SO# if possible along with the class (date & location) you would like to attend in your request for assistance.


If you are looking to purchase Training Credits, you will need to work with your account manager to obtain a quote for a Purchase Order. If you are not sure who your account manager is, please contact RSA University for assistance.   View our Purchase Order guidelines.


On-Demand Subscriptions

Access a variety of On-Demand training at a discounted price with an On-Demand Subscription, valid for 1 year after activation (subscriptions expire 1 year from initial purchase date). Click here for additional Subscription information.

Note: Students who arrive for training without a proper form of payment will not be permitted to attend the training class.


Cancellation by Customer

Please read our full cancellation policy for details.

Cancellation by RSA

RSA University reserves the right to reschedule or cancel a course due to low enrollment or if necessitated by other circumstances. RSA University will notify you via email at least 10 business days prior to the course start date in the event a scheduled classes is cancelled. Once notified, you may reschedule or receive a full credit. RSA University shall not be liable for non-refundable travel arrangements if a course is rescheduled/cancelled.