In the Incident Queue Details view, you can see details of an incident or edit an incident.
To access the Incident Queue Details view:
- In the Security Analytics menu, select Incidents > Queue.
The Incidents view is displayed.
- Double-click one of the incidents.
The Incidents Queue details view is displayed.
Related procedures are available in View Incident Details.
The following table lists the parameters displayed in the Incident Queue Details view.
|Summary||Provides overall details for the risk alert.|
|Priority||Displays the priority of the task. This is an editable field.|
|Alerts||Displays the number of alerts.|
|Average Risk Score||Displays the average risk.|
|Created||Displays details about the date and time when the task was created and by whom it was created.|
|Updated||Displays the date and time when the task was last updated.|
|Sources||Displays where the incident came from.|
|Assignee||Displays the user to whom the incident is assigned to. This is an editable field.|
|Categories||Lists assigned categories.|
|Status||Displays the status of the incident. This is an editable field.|
The following table lists the operations that can be performed in the Incident Queue Details view.
|Back to Queue||Allows you to navigate back to Incident Queue view.|
|Close Incident||Allows you to close the current incident you are viewing.|
|Report a Data Breach||Sends a report of a data breach.|
|Edit All||Allows you to modify the incident as required.|
|Investigate Events||Allows you to closely investigate an event.|
|Investigate Source IP Address||Allows you to closely investigate IP Address of the Source.|
|Investigate Destination IP Address||Allows you to closely investigate IP Address of the Destination.|
|New Journal Entry||Allows you to create and publish a new journal entry.|
|New Remediation Task||Allows you to create a new remediation task.|