RSA Security Analytics Malware Cloud Maintenance

Document created by RSA Link Team Employee on Jun 3, 2016
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Due to the limitation of our current Malware Cloud load balancer, we will be updating the MA cloud traffic to a new load balancer for performance and scalability. This should reduce the intermittent connection issues customers are seeing when requesting Community scores in MA.


There should be minimal downtime with the migration. To be performed  Friday, May 13 between 10AM and 12PM EDT.


Obtaining Documentation:

To obtain RSA documentation, log on to RSA SecurCare Online at and click Products in the top navigation menu. Select the specific product whose documentation you want to obtain. Scroll to the section for the product version that you want and click the set link.


Obtaining More Information:

For more information about RSA products, visit the RSA web site at


For additional documentation, downloads, and more, visit the RSA NetWitness Platform  on RSA Link


EOPS Policy:

RSA has a defined End of Primary Support policy associated with all major versions. Please refer to the link below for additional details.
Product Version Life Cycle