|Applies To||RSA Product Set: Security Analytics|
RSA Product/Service Type: Security Analytics Server, Security Analytics UI
RSA Version/Condition: 10.6
O/S Version: EL6
|Issue||When upgrading Security Analytics from 10.4.x or 10.5.0.x to 10.6 utilizing SMCUpdate, there could be a delay in the upgrade completing by up to an hour.|
If certain actions are taken before the upgrade has completed, issues may be experienced with the Security Analytics Server.
|Workaround||RSA recommends that customers that are on 10.4.x or 10.5.x and are upgrading to 10.6 utilizing SMCUpdate allow up to 1 hour for the upgrade to complete.|
Once the upgrade has completed, the admin user will be prompted to reboot the appliance.
|Notes||This information was also communicated in an RSA SecurCare Online Advisory on March 11, 2016.|