Article Content
Article Number | 000030966 |
Applies To | RSA Product Set: Security Analytics RSA Product/Service Type: Security Analytics Server, Security Analytics UI, Security Analytics Appliances RSA Version/Condition: 10.5.0.1 Platform: CentOS O/S Version: EL6 |
Issue | When attempting to install the rsa-sa-gpg-pubkeys package as part of the upgrade to Security Analytics 10.5.0.1, the error message below is displayed. Transaction Check Error: file /etc/pki/CA/certs/RSACorpCAv2.pem from install of rsa-sa-gpg-pubkeys-10.5.0.1.3195-1.el6.noarch conflicts with file from package rsaCAS-1.0-52.el6.x86_64 |
Cause | This issue occurs because of an issue with the rsa-sa-gpg-pubkeys-10.5.0.1.3195-1.el6.noarch.rpm file. The package has since been replaced with rsa-sa-gpg-pubkeys-10.5.0.1.3252-1.el6.noarch.rpm in the Security Analytics update repository and on SecurCare Online. |
Workaround | In order to resolve the issue, the new package needs to be included in the updates repository on the Security Analytics environment. Follow the instructions below based on the upgrade method that is being used. Online Upgrades using the smcupdate Repository
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