000026406 - How do you use a  SID800 with multiple certificates and Windows credential provider?

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000026406
Applies ToRSA SID800
RSA SecurID SID800 Authenticator (USB token)
Microsoft Windows 7 Professional
Microsoft Windows 2008 Server
Microsoft Windows Credential Provider
Microsoft certificate-based logon
IssueHow do you use a  SID800 with multiple certificates and Windows credential provider?
Only one certificate on the SID800 is being seen at logon screen
SID800 with two valid certificates from a Windows 2003 CA. When authenticating to a system, only the certificate marked as default in the RSA Control Center is displayed. How do you configure the system to display both certificates for the user to choose from?

A Microsoft GPO policy to show all certificates at logon needs to be updated.


Update these GPO settings:

Force the reading of all certificates from the smart card

Filter duplicate logon certificates

Or by registry:


You should see two logon tiles, one for each certificate.

Legacy Article IDa50496