In RSA Archer, the raw data in the alert may indicate that the correct data was sent from Security Analytics, but the Security Analytics link field may not have been generated correctly.
To regenerate these fields:
- Navigate to Administration -> Manage Applications.
- Click on Security Alerts.
- Click on the Fields tab.
- Click on Security Analytics Link.
 - Click on the Options tab.
- Go to the Calculation Properties section.
- In the Recalculation section, choose Always.
- Click Save. All fields will be recalculated based on the data in the environment.

If you are unsure of any of the steps above or experience any issues, contact RSA Support and quote this article ID for further assistance. |