000026900 - How to modify the SecOps Security Analytics Link field in RSA Archer

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000026900
Applies ToRSA Security Analytics
RSA Security Analytics 10.2.5
RSA Security Analytics 10.3.0
RSA Security Analytics 10.3.1
RSA Security Analytics 10.3.2
RSA Security Analytics 10.3.3
RSA Security Analytics 10.3.4
RSA Archer
RSA SecOps
IssueHow to modify the SecOps Security Analytics Link field in RSA Archer.
How to regenerate the SecOps Security Analytics Link field in Archer so that the link connects to a viable Security Analytics Server.
Resolution

In RSA Archer, the raw data in the alert may indicate that the correct data was sent from Security Analytics, but the Security Analytics link field may not have been generated correctly.


 


To regenerate these fields:


  1. Navigate to Administration -> Manage Applications.
  2. Click on Security Alerts.
  3. Click on the Fields tab.
  4. Click on Security Analytics Link.
  5. Click on the Options tab.
  6. Go to the Calculation Properties section.
  7. In the Recalculation section, choose Always.
  8. Click Save. All fields will be recalculated based on the data in the environment.

 


If you are unsure of any of the steps above or experience any issues, contact RSA Support and quote this article ID for further assistance.

Legacy Article IDa68082

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