000033215 - RSA Archer Values List Value truncated during save due to character limit

Document created by RSA Customer Support Employee on Jun 14, 2016•Last modified by RSA Customer Support on Oct 11, 2019
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Article Number000033215
Applies ToRSA Product Set: Archer
RSA Version/Condition: Any
 
IssueArcher Values list value truncated during saving due to character limit.
ResolutionValues List Values have a character limit of 256 characters. If you enter a Value longer than that, it will be truncated to 256 characters when you save the value. However, no error or warning message is displayed so the user may be unaware that the Value has been truncated.

An enhancement request has been entered ( https://community.rsa.com/ideas/2900 ) to provide a warning message be displayed informing the user that the Value will be truncated and asking the user to confirm or cancel.

Also, a request has been entered to add a note on the 256 character limit to the Archer administrator help documentation.

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