000026420 - RSA Archer data feed: How to preserve HTML and XML characters as they exist in source data

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Sep 4, 2017
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Article Number000026420
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Archer
IssueHTML and XML characters do not display in Archer as they do in the Datafeed source.

Following list of characters require encoding before processing data through RSA Archer data feed:

 Character Encoded Value Description
 ? " double quotation mark
 & & ampersand
 ? &pos; apostrophe
 < &lt; less-than sign
 > &gt; greater-than sign

To automate encoding for character listed above. Please follow the steps below:
1 - Browse to the RSA Archer datafeed configuration that requires encoding.
2 - Open 'Source Definition' tab.
3 - Click on 'Add New' and populate the field name. Change 'Field Type' to 'Calculated Field'. Status of the field is set to 'Not Configured'.
4 - Change the configuration of this new field via edit button (second last button on the same row). Add 'HTMLEncode([SourceFieldName])' calculation in the 'Calculation Editor' window. 
5 - Click 'OK' and status of the field is now changed to 'Configured'. Apply changes to data feed configuration.
6 - Browse to 'Data Map' tab and map this new field to the target values list replacing the prior mapped source field.
7 - Apply changes to data feed configuration.
8 - Execute data feed.

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