000026753 - Where is the DLP Software?

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000026753
Applies ToKey points to keep in mind:
1. The software displayed is based on your license and contract status
2. Make sure you select the Products link, otherwise the version upgrade tab will not be displayed in the ensuing web pages
3. make sure your browser will alllow pop-ups
IssueWhere is the DLP Software?
This is text based step by step directions to locate the DLP Software for the EM,EC, and Network appliance.
ResolutionLogon to SCOL with your account
Under EMC,  you will see bar containing the links:  HOME   MY SUPPORT     PRODUCTS     DOWNLOADS     DOCUMENTATION      HELP ABOUT
Click the PRODUCTS tab
This will display all the RSA products  with sub-listing below each product name
Look for RSA Enterprise Data  Protection heading
under above heading, click RSA Data Loss Prevention link
This page will now display information pertaining to DLP,
One line above the RSA Data Loss Prevention Summary, you will see the following subjects:
Summary Notes & Advisories     Documentation     Downloads      Solution Briefs     Version Upgrades
Click the Version Upgrades link
This will re-direct you to another web page, click the Down Load Software button
Another web page will display a menu with two options: RSA DLP Patchs  RSA DLP Version Upgrades
Select the RSA DLP Version Upgrades tab

You will then see two tabs: Current and Archive
The current version will have the newest release.
Make your selection based on what version you would like to install/upgrade too
If you select Current, click on under the description column
You will see two options. To download The EM/EC Suite bundle, select the RSA DLP Suite 9.6
for the Network appliance select RSA Network Appliance Image 9.6
Note: ISO image is only available for 9.6 (see release notes and upgrade guide for more information)
Click the version and you will see information reporting on how large the file size is.
Click the DownLoad Manager and you will another window pop up, follow the steps presented to complete the download
If You are interested in an  (archive version 9.5 and below), the Network Appliance will have two options: RSA DLP Network Appliance Image (version) and RSA  DLP Network UPgrade (version)
If you are installing software on new appliance select the Image, for an upgrade select the Upgrade.
Legacy Article IDa62628