000026589 - How to reset a lost or forgotten root password on an RSA NetWitness appliance

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support on Nov 5, 2018
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Article Number000026589
Applies ToRSA Product Set: NetWitness Logs & Network, Security Analytics, NetWitness NextGen
RSA Product/Service Type: Core Appliance
RSA Version/Condition: 9.x, 10.x
Platform: CentOS 5, CentOS 6
IssueHow can I reset the root password on a CentOS-based RSA NetWitness appliance when the password has been lost or forgotten?
ResolutionFollow the steps outlined in the attached PDF document to reset the root password on CentOS-based RSA NetWitness appliances.
Legacy Article IDa64266

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