000027002 - Is there a way to set the expiration period for Emergency Access Tokencodes issued using the Self Service Console?

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000027002
IssueSelf-Service Console Emergency Access Tokencode
Authentication Manager 8.0
How to change the Emergency Access Tokencodes issued through the self-service console?
ResolutionAdministrators can set/change the expiration period for Emergency Access Token codes that are issued through self-service console. By default, it is 7 days. To do so, log on to security console.
Click Setup tab Self-service settings.
Under Provisioning, click Manage Authenticators.
Under Emergency Access Token code Settings for Permanently lost or Broken Tokens and Emergency Access Token code Settings for Temporarily Unavailable Tokens, set the desired lifetime.
Legacy Article IDa63919

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