|Applies To||RSA ECAT|
RSA Download Central
|Issue||How to replace an existing RSA ECAT license.|
How do I replace an existing ECAT license?
The ECAT license designates the Windows Server on which the software can run based on a calculated Computer ID (CID) value. Therefore, if the Windows Server hardware changes the CID may also change.
The ECAT license not only enables the product to control the total number of agents that can be deployed, but also controls whether Bit9 is enabled.
If it is necessary to expand the agent count or add Bit9, a new license will need to be requested with the new total agent count and enablement, which must be reissued and imported on the ECAT Windows Server.
Refer to the knowledgebase article How to activate an RSA ECAT license for instructions to obtain a new ECAT license file.
NOTE: This will include copying the new 30-character CID and login to the RSA Download Central (DLC) website and submiting it, as also explained in the ECAT User Guide. Changes to an existing ECAT server follow a different process internally from this point forward and therefore it is prudent to alert your account team of the change and request.
Deploy the ECAT license file
If you are unsure of any of the steps above or experience any issues, contact RSA Support and quote this article ID for further assistance.
|Legacy Article ID||a64627|