|Applies To||RSA Authentication Manager 8.0|
RSA Authentication Manager 8.1
|Issue||Generate a Report on Users with Tokens and Fixed Passcodes|
RSA Authentication Manager 8.x only has a report template called 'Administrators with Fixed Passcode'.
Currently an administrator can run reports on Administrators with Fixed Passcodes but there is no report template for Users with Fixed Passcodes.
Customers wishing to run reports where there is no template present in the RSA Security Console will need to write their own code using the RSA Authentication Manager SDK or contact RSA Professional Services who can arrange to write either the code or required SQL statement to generate a report for the report requirement.
Please note: RSA Customer Support is also interested in knowing the types of reports customers want, where they do not exist in the current RSA product, so a Request for Enhancement (RFE) can be raised which will be reviewed by RSA Product Management to determine if is can be incorporated in the next release of the RSA product.
As an example; here is an SQL statement that will report on users from the rsa_rep.AM_TOKEN table where a serial number is present against a loginuid. The output will report on users with a fixed passcode and these users are shown with the serial number being blank however where a user has a token assigned and a fixed passcode the report will only show the user's loginuid and token serial number.
NOTE: If you are having difficulty contacting RSA Professional Services then please contact your local RSA Sales representative or contact RSA Customer Support so contact details can be forwarded to RSA Professional Services for your requirement.
Contact information for RSA Customer Support is located at URL http://www.emc.com/support/rsa/contact/index.htm.
|Notes||for a solution to create an on-screen output, see A67945|
|Legacy Article ID||a65025|