|Issue||How to find RSA ECAT troubleshooting logs.|
If you encounter a problem with your ECAT server or a deployed Agent please gather these logs for support to review. The agents don't have a large footprint and do not necessarily leave a log, so in this case we would gather the Windows Event Logs for the ECAT service and the latest scan export from the Server.
RSA ECAT troubleshooting Logs
If you are unsure of any of the steps above or experience any issues, contact RSA Support and quote this article ID for further assistance.
|Legacy Article ID||a64698|