Article Content
Article Number | 000027670 |
Applies To | RSA Product Set: SecurID RSA Product/Service Type: Authentication Manager RSA Version/Condition: 8.0 patch 5 and earlier, 8.1 |
Issue | When logging in to either the RSA Authentication Manager Security Console or Self-Service Console with an LDAP password, the following error displays: Administrator cannot authenticate to Security Console using LDAP password The Authentication Activity monitor or report indicates: ERROR,13002,Principal authentication,User "<userID>" attempted to authenticate using authenticator "LDAP_Password". The user belongs to security domain "SystemDomain",Failure,AUTHN_METHOD_FAILED,Authentication method failed |
Resolution | To enable LDAP password updates during console login, a secure LDAPS connection between the Authentication Manager and the LDAP server must be established. Reference Chapter 5 of the Authentication Manager Administrators Guide, which discusses integrating LDAP directories and securing the communications path. Alternatively, disable password expiration:
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Notes | Authentication Manager 8.0 Patch 6 and Authentication Manager 8.1 Patch1 include fixes for this issue |
Legacy Article ID | a62142 |