|Applies To||RSA SecurID Appliance 3.0|
rPath Linux Operating System
RSA Authentication Manager daemons
|Issue||Shut down, or power down, the RSA SecurID Appliance|
Restart or reboot the RSA SecurID Appliance
Stop all RSA Authentication Manager services on the RSA SecurID Appliance
shutdown, shut down, power off, power down, restart, reboot
|Resolution||How to shut down or restart the RSA SecurID Appliance 3.0|
These steps can be done by using a SSH client, but it is recommended to use a monitor and USB keyboard connected directly to the appliance, and have a bootable Linux CD available, especially if there has been more than 180 days of uptime.
To shut down or restart the Appliance:
|Notes||The Appliance 3.0 SP4 (and some patch levels of SP3) includes a button in RSA the Operations Console called Reboot Appliance. Do NOT use this button until you have updated to Service Pack 4 Patch 1 or later.|
If it has been more than 180 days since the last fsck file system check, it is triggered on reboot, which takes additional time. It is recommended to use a directly connected monitor and USB keyboard instead of using SSH.
It is also recommend to also have a bootable Linux CD on hand (such as Ubuntu 12 desktop 32-bit) , in case of a problem with fsck . See A46069 for details.
Check the date and time with the date command before rebooting. If it is more than 10 seconds off from real-time, contact RSA before rebooting.
|Legacy Article ID||a43668|