000033183 - Error in RSA Archer 5.5.2 when trying to save a Global Report: The default language for the global report does not match the default language of the user.

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000033183
Applies ToRSA Product Set: Archer
RSA Version/Condition: 5.5.2
 
IssueWhen trying to save a rRport, the following error message might be displayed:
User-added image
 
"The default language for the global report does not match the default language of the user."


Users cannot save a Report in a different language than the user's configured interface.
ResolutionThis is a known limitation in regards to saving / modifying reports.
  1. Go to Administration > Access Control > Manage Users > and select the troubled User.
  2. Change the User's Language to match the Report.
  3. Click Save.
  4. Have the User log out and log back in.
  5. Confirm the User is able to save the Report.

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