000026556 - How to use NwConsole to validate account credentials at RSA Security Analytics service levels

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000026556
Applies ToRSA Security Analytics
RSA NetWitness NextGen
RSA NetWitness NwConsole
IssueHow to use NwConsole to validate account credentials at RSA Security Analytics service levels.
How can I make sure all service level and appliance level passwords are the same?
ResolutionIn order to validate the account credentials at all service levels (service and appliance), follow the steps below:
 
  1. Connect the appliance in question via SSH
  2. Issue the command NwConsole to enter the Security Analytics Console
  3. Login to the service level in question (refer to the table below) by issuing one of the commands below.

         If SSL is disabled, use the following command:  login localhost:<service_level_port> admin
         If SSL is enabled, use the following command:  login localhost:<service_level_port>:ssl admin

    NOTE:  The user service name may be different based on the current configuration: i.e. nwservice
  4. At the prompt, enter the password for the account in question.

    1. If the login was successful, you will see the following output:
       
        Password: *********
        Successfully logged in as session 3835430
    2. If the login attempt fails, you will see the following output:
       
        Invalid username or password
        > (F) 2014-Jun-13 11:48:17 [ChannelManager::messageHandler]  Socket Error: End of file
  5. If Step 4 is successful, you can issue the command  logout and repeat as necessary for the various service levels.

 


If you are unsure of any of the steps above or experience any issues, contact RSA Support and quote this artice ID for further assistance.

Notes

Refer to the table below for the ports associated with each service level.


 Service Level Service Port
 Appliance 50006
 Concentrator 50005
 Decoder 50004 
 Broker 50003
 Log Decoder 50002
 Log Collector 50001


 
Legacy Article IDa66316

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