000026991 - How to upgrade firmware on Dell iDRAC7 through the web interface on RSA Security Analytics appliances

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000026991
Applies ToRSA Security Analytics
RSA Security Analytics Series 4s Appliance
RSA NetWitness NextGen
Dell PowerEdge R620
ESA-2014-039: RSA Appliance Security Update for Dell iDRAC7
IssueHow to upgrade firmware on Dell iDRAC7 through the web interface on RSA Security Analytics appliances.

To fix several vulnerabilities in the iDRAC firmware, follow these instructions to download and upgrade the firmware in a Dell iDRAC7.

This solution requires that the iDRAC7 be configured and enabled and accessible through a web browser.

If the iDRAC7 is not configured and not connected to a network there is no reason to upgrade the firmware. 

Link to the latest Dell iDRAC7 1.57.57 firmware: http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=XH6FX


Download the following files: 
1. iDRAC7__1.57.57__A00.exe
2. iDRAC7_1 57 57_A_ReleaseNotes.pdf or iDRAC7_1 57 57_A_ReleaseNotes.txt
3. ESM_Firmware_XH6FX_LN_1.57.57_A00.BIN (optional)


The first file contains the firmware image (firmimg.d7) you will need in the detailed steps below.

The second file contains the release notes and other useful information on installation. 

The third file is the file you will need if you cannot update the firmware via the web interface.  This file is optional.

The installation instructions are as follows:

From a workstation, remotely update the firmware using the iDRAC7 Web interface:
1. Extract the firmware image self-extracting file to the management station.
2. Open the iDRAC7 Web interface using a supported Web browser.
3. Log in as root or another administrator level account.
4. Go to Overview -> iDRAC Settings -> Update and Rollback -> Update. The Firmware Update page is displayed.
5. Click Browse, select the .d7 firmware image file that you extracted (step 1) and click Upload.
6. Wait for the upload to complete. After the upload is completed, the Update Details section displays the firmware file uploaded to iDRAC and the status.
7. Select the firmware file and click Next or Install.  When you click Next or Install ou will see a progress report of the update status displayed.
8. When the update completes, close this browser window, wait 2 to 5 minutes for the iDRAC to reboot and connect via a new browser window.


Only the iDRAC will reboot at the end of the process.  The appliance operating system will not reboot. 

NotesFor instructions on upgrading the Dell iDRAC firmware via the command-line interface, refer to the knowledgebase article How to upgrade the firmware on Dell iDRAC7 through the command line interface on RSA Security Analytics appliances.
Legacy Article IDa66524