000026988 - How to create and use a USB buildstick for RSA NetWitness Platform 10.6.x appliances

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support on Sep 26, 2019
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Article Number000026988
Applies ToRSA Product Set: NetWitness Logs & Network
RSA Version/Condition: 10.6.x

Platform: CentOS 6
IssueHow to create and use a USB buildstick for RSA NetWitness 10.6.x appliances?

Resource Required

sa-upgrade- and sa-upgrade-
sa-upgrade- and sa-upgrade-

  •     USB thumb drive 4GB, or preferred 8GB

Hint: After inserting the USB stick into a Windows PC make sure it is seen by the computer as a Removable disk, and not as hard disk.

Creating USB Build Stick

  1. Format the USB drive (do not quick format) as FAT32.
  2. Launch the Unetbootin tool
    •     Select the Diskimage radio button
    •     Select the ISO file, sa-upgrade-{version}-usbboot.iso
    •     Confirm Type is set to USB Drive and Drive is set to the correct USB drive
    •     Click OK to start build process
    •     Click Yes to All when asked to overwrite files (popup may be hidden behind)
    •     After installation is complete, do not reboot and Exit
  3. Copy additional files to the USB buildstick
    •     Copy the sa-upgrade-{version}-usb.iso file to the root of the USB build stick
    •     Open the sa-upgrade-{version}-usbboot.iso file using 7-zip or similar utility on your local machine.
    •     Copy the [BOOT] folder from the open sa-upgrade-{version}-usbboot.iso file to the root of the USB build stick

Rebuild the appliances using the build stick

  1. Insert the USB buildstick into the NetWitness appliance and reboot
  2. If the appliance does not boot from the USB by default, reboot and enter into the boot option or bios (F11)
    Password is rsabios
  3. Select appropriate NetWitness appliance option from the Kickstart menu
  4. At the first time prompt for wipe the disks choose Yes (Y) for new installs.
  5. When it asks you for a reboot, proceed to reboot and repeat the steps 2-3 to get into the Kickstart menu.
  6. When it prompts for the disk wipe for the second time choose No. (N) and proceed to install the NetWitness appliance software.
If you are unsure of any of the steps above or experience any issues, contact RSA Support and quote this article ID for further assistance.
NotesFor additional information on the buildstick procedure, refer to How to use an RSA Security Analytics build stick that was provided by RSA Support.

For USB Build Stick Instructions for ISO for RSA NetWitness® Platform 11.3 and Later
Legacy Article IDa66243