|Applies To||RSA Product Set: Security Analytics|
RSA Product/Service Type: Log Collector
RSA Version/Condition: 10.x
O/S Version: 6
|Issue||How to create a new Log Collector lockbox within RSA Security Analytics.|
In some circumstances, it may be necessary to create a new lockbox for the Log Collector in RSA Security Analytics. An example of this would be when Event Sources cannot be added and the user is getting the error "Can't open lockbox." To do so, follow the steps below.
(Please note that all stored passwords for the event sources will need to be re-entered after the new lockbox is created.)
If you are unsure of any of the steps above or experience any issues, contact RSA Support and quote this article ID for further assistance.
|Legacy Article ID||a65154|