Article Content
Article Number | 000033096 |
Applies To | RSA Product Set: Archer RSA Version/Condition: 5.x, 6.x |
Issue | During Packaging from one instance to another instance, the mapping was unsuccessful for the Workflow Stage values and ended up creating duplicate values in the field. Workflow was turned off prior to Packaging, so users are unable to edit the Workflow Stage field or modify the values list. |
Resolution | Identify the duplicate WorkFlowStage Value from the Instance database. The scripts below will assist in identifying, working out the ID, and then deleting the duplicate value. Where ##### is found, replace with Select_Value_id value that is return from the first query.
After the duplicate had been removed, create a new Package and install the Package into the environment and override the application settings. |