|Applies To||RSA Product Set: Adaptive Authentication (OnPrem)|
RSA Product/Service Type: Adaptive Authentication (OnPrem)
RSA Version/Condition: 7.1 and up
|Issue||When one runs an Adaptive Authentication (on Premise) installation or upgrade of a patch or hot fix, oftentimes not all of the installation components or upgrade components are available, as seen in the screenshot below:|
|Resolution||When all of the upgrade components are not visible during the installation/upgrade of a patch or hot fix, this typically means that the fixes provided in the patch or hot fix are limited to the components that are not grayed out. |
The installation section of the Release Notes, which are provided with the patch or hot fix, makes note of this possibility:
On the Installation Components screen, select the components you want to install, and click Next.
You can only select the components affected by this release.