|Applies To||RSA Product Set: SecurID|
RSA Product/Service Type: Authentication Manager, RSA SecurID Software Token 5.0 for Windows w
RSA Version/Condition: 8.x
|Issue||The user will need to reimport the software token every time they access the Xenapp desktop.|
The RSA SecurID Software Token 5.0 for Windows token file is removed every time a user logs off the virtual desktop, thus the token files must be stored in a single database accessed by all users.
To create a single database, you must install the desktop application from the msiexec command line, using the SETSINGLEDATABASE property. This property creates a single database in the All Users directory. When the user starts prelogon to the VPN client, for example, the VPN client retrieves a token from All Users.
|Resolution||The following command creates a single token storage database that is not associated with a specific user. |
Install a single token database to the default location
msiexec /qn /i pathname\RSASecurIDToken500.msi /lv c:\install.log SETSINGLEDATABASE=TRUE
msiexec /qn /i pathname\RSASecurIDTokenAuto500.msi /lv c:\install.log SETSINGLEDATABASE=TRUE
|Notes||The SETDATABASEDIR should be a drive, not a directory|