000033103 - How to configure 2 NICs for RSA Authentication Manager 8.1

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000033103
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.1
  • How to access AM services from two different subnets.
  • How to configure Failover for Agent Authentications.
  • How to configure networks to use NIC1 or NIC2 for particular type of traffic.
Resolution1. Log into Operations console and Navigate to Administration >>Network >>Appliance Network Settings.
2. Network Interface Card (NIC) Settings, Enable eth1 and do the following:
    a. In the IPv4 Address field, configure the IP address.
    b. In the IPv4 Subnet Mask field, configure the subnet mask.
    c. In the IPv4 Default Gateway field, configure the IP address.
3. Click Next.
4. Review the changes you made and Apply Network Settings to accept these changes.
5. After the services are restarted ,Log into Operations console >>Administration >>Network >>Hosts File.
6. update hosts file with the two IP addresses. 
    • SSH can be enabled on NIC1 (eth0) or NIC2(eth1).
    • Don’t attempt to configure separate FQDN for each IP address.
    • If DNS is configured to return both IP addresses AM code doesn’t expect it and won’t take advantage of it.
    • RSA recommends using a different subnet for each NIC. If two NICs share the same subnet and one NIC becomes unavailable, then Authentication Manager services will not be available on either NIC.