000031308 - RSA Authentication Manager agent type values

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 27, 2017
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Article Number000031308
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.0, 8.1
IssueWhen logging in to the Self Service Console or Security Console directly, authentication logs show "N/A" as the agent, wiith the Agent Type listed with a value of 7 or 8.
Th e Authentication Activity report includes this column, but there is no documentation to explain the meaning of the numeric value.
ResolutionIn the Real-Time Authentication Activity monitor or the Authentication Activity Report, the Agent Types are categorized as follows:
Agent Type 0 = Password authentication for the Security Console, Self-Service Console and Operations Console.
Agent Type 7 = Authentication from authentication agents (i. e., Authentication Agent for Web, PAM, Windows, Native_SecurID, Local Authentication Client, etc) and from RADIUS clients.
Agent Type 8 = Passcode authentication for the Security Console and the Self-Service Console.
Sample authentication activity details:

Date & Time:             2015-09-22 12:50:58.397
Log Level:               INFO
Activity Key:           Principal authentication
Description:           User “rsatest” attempted to authenticate using authenticator “SecurID_Native”. The user belongs to security domain “SystemDomain”
Action Result Key:         Success
Result Key:               AUTHN_METHOD_SUCCESS
Result:                   Authentication method success
User ID:               rsatest
User First Name:         RSA
User Last Name:             Test1
User Security Domain:       SystemDomain
User Identity Source Name:  Internal Database
Agent Type:               7

Please note that RSA Authentication Manager doesn't differentiate authentications from Self-Service Console and/or the Security Console/Operations Console in the Authentication Activity reports.