000031308 - RSA Authentication Agent agent type values

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support on Feb 11, 2019
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Article Number000031308
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.0, 8.1, 8.2, 8.3, 8.4
IssueWhen logging in to the Self Service Console or Security Console directly, authentication logs show "N/A" as the agent, wiith the Agent Type listed with a value of 0, 7 or 8.

The Authentication Activity report includes this column, but there is no documentation to explain the meaning of the numeric value.
ResolutionIn the Real-Time Authentication Activity monitor or the Authentication Activity Report, the Agent Types are categorized as follows:

Agent Type 0 = Password authentication for the Security Console, Self-Service Console and Operations Console.
Agent Type 7 = Authentication from authentication agents (i. e., Authentication Agent for Web, PAM, Windows, Native_SecurID, Local Authentication Client, etc) and from RADIUS clients.
Agent Type 8 = Passcode authentication for the Security Console and the Self-Service Console.

Sample authentication activity details:

Date & Time: 2015-09-22 12:50:58.397
Log Level: INFO
Activity Key: Principal authentication
Description: User “rsatest” attempted to authenticate using authenticator “SecurID_Native”. The user belongs to security domain “SystemDomain”
Action Result Key: Success
Result: Authentication method success
User ID: rsatest
User First Name: RSA
User Last Name: Test1
User Security Domain: SystemDomain
User Identity Source Name: Internal Database
Agent Type: 7

Please note that Authentication Manager does not differentiate authentications from the Self-Service Console, the Security Console and/or the Operations Console in the Authentication Activity reports.