|Applies To||RSA Product Set: SecurID|
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.0, 8.1
|Issue||When logging in to the Self Service Console or Security Console directly, authentication logs show "N/A" as the agent, wiith the Agent Type listed with a value of 7 or 8.|
Th e Authentication Activity report includes this column, but there is no documentation to explain the meaning of the numeric value.
|Resolution||In the Real-Time Authentication Activity monitor or the Authentication Activity Report, the Agent Types are categorized as follows:|
Agent Type 0 = Password authentication for the Security Console, Self-Service Console and Operations Console.
Agent Type 7 = Authentication from authentication agents (i. e., Authentication Agent for Web, PAM, Windows, Native_SecurID, Local Authentication Client, etc) and from RADIUS clients.
Agent Type 8 = Passcode authentication for the Security Console and the Self-Service Console.
Sample authentication activity details:
Date & Time: 2015-09-22 12:50:58.397
Please note that RSA Authentication Manager doesn't differentiate authentications from Self-Service Console and/or the Security Console/Operations Console in the Authentication Activity reports.