on Jun 14, 2016Article Content
| Article Number | 000030648 |
| Applies To | RSA Product Set: SecurID RSA Product/Service Type: Authentication Manager RADIUS Server RSA Version/Condition: 8.x Platform: SUSE Linux O/S Version: SLES 11 SP3 |
| Issue | Customer needs to change the behavior of RSA Authentication Manager RADIUS Servers to respond authentication requests quicker without a delay. Client Response Delay is changed to 0 from default value of 2 (Go to Security Console > Setup > System Settings and Click Agents link from Authentication Settings) Notice that the behavior has not been changed. |
| Resolution | If you expect the change of RADIUS server behavior, need to update agent Configuration File manually as Authentication Manager RADIUS server is also an agent to RSA Authentication Manager server. Important: This change will require: - Manual update to configuration files on any replica or authentication agents in your deployment - Manual restart of all servers  You need to manually copy that file back to the very same server's /opt/rsa/am/radius/ directory and any replica instances. Then restart all servers ./rsaserv restart all from /opt/rsa/am/server directory To configure Agent Settings, 1. Go to Security Console, click Setup > System Settings. 2. Under Authentication Settings, click Agents. 3. Under the Communication Ports, do the following: 4. From the Client Response Delay drop-down menu, select the amount of time you want Authentication Manager to delay the response to the agent. |