000032234 - How to move an RSA Archer 5.5.3 custom-sorted value in a values list; Dragging and dropping only provides the drop after option not drop in

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000032234
Applies ToRSA Product Set: Archer
RSA Version/Condition: 5.5.3
Platform: Windows
 
IssueSample: Trying to move the value PM Ops Support to underneath Cyber Assurance as a sub-value.
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It will allow moving it underneath the Cyber Assurance values as an equal value but will not allow adding it as a sub-value (as Enterprise Management has several sub-values). When dragging and hovering; waiting for the “drop-in Cyber Assurance” option, it does not appear.
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ResolutionUsing Developer Mode, user is able to determine that Intranet Compatibility Mode is on. Once turned off, the values list works properly. 
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