000032717 - Change the display pictures of the software token profiles on RSA Authentication Manager 8.x Security and Self-Service consoles

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support on Jan 8, 2020
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Article Number000032717
Applies To

RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition:  8.x

IssueThe default software profile pictures need to be changed.
User-added image
  1.  Enable SSH on the primary RSA Authentication Manager server.
  2. Download a file transfer client like FileZilla or WinSCP. 
  3. Connect to the primary using the rsaadmin account.
  1. Using the file transfer client, copy the image you want to the following path. Note that <instance_ID> is a unique ID for each machine and different in the file paths below:

  • For the Security Console, navigate to /opt/rsa/am/server/servers/console/tmp/_WL_user/console-ims/<instance_ID>/war/images/default/tokens/, for example:


  • For the Self Service Console, navigate to /opt/rsa/am/server/servers/console/tmp/_WL_user/console-selfservice/<instance_ID>/war/images/default/tokens/


  1. Replace the original image with the one desired.  The image must be replaced with an image of the same name with a .gif extension.
  2. This image change needs to be applied on each Authentication Manager primary and replica.