000029193 - How to Install a Public CA Certificate on RSA Security Analytics 10.4.0.2 through 10.6.0

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support on Oct 5, 2017
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Article Number000029193
Applies ToRSA Product Set: Security Analytics
RSA Product/Service Type: Security Analytics Server, Security Analytics UI
RSA Version/Condition: 10.4.0.2, 10.4.1.x, 10.5.x, 10.6.0.x
Platform: CentOS
O/S Version: EL6
IssueThe procedure documented in the knowledge base article entitled How to Install a Public CA Certificate on RSA Security Analytics running Jetty 9 cannot be performed successfully and causes the jettysrv service to crash.
TasksThis article provides steps for replacing the self-signed SSL certificate for the Security Analytics user interface running version 10.4.0.2 or above with a custom CA certificate.
ResolutionFor detailed instructions on performing this process, refer to the document entitled Installing a Public CA Certificate on RSA Security Analytics 10.4.0.2 and Above.
If you are on RSA Security Analytics 10.6.1 and above please refer to this documentation for this process: Sec/User Mgmt: Step 3. Import Server Certificate and Trusted CA Certificate.
NotesRefer to the knowledge base article entitled How to Install a Public CA Certificate on RSA Security Analytics running Jetty 9 for steps on performing the procedure at versions 10.3.x, 10.4.0.0, and 10.4.0.1.
 

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