000032662 - How to grant administrator access to a user in RSA Via Lifecycle and Governance

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000032662
Applies ToRSA Product Set: RSA Via Lifecycle and Governance, Identity Management and Governance, Aveksa ACM
RSA Product/Service Type: All
RSA Version/Condition: All
ResolutionThere are two ways to grant admin privileges to a user in Via L&G.
Option 1
1. Login UI as AveksaAdmin.
2. Hover over Users > Users. Click on User Access and add entitlements then select System Administrator app-role from Aveksa business source.
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3. Click Ok. Then click on Submit Request at top right corner
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4. Complete the request and ask user to login to see if he has admin rights.
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Option 2
1. Login as AveksaAdmin.
2. Hover to Requests  > Request  > Create Request  > Add Access.
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3. Select Aveksa Business source > Select User
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4. Add the System Administrator app-role.
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5. Create the request and complete it.
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6. Ask the user to login to see if he has the admin privileges