000032446 - Challenge Question attempt setup in RSA Adaptive Authentication OnPrem (AAOP)

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000032446
Applies ToRSA Product Set: Adaptive Authentication (OnPrem)
RSA Product/Service Type: Adaptive Authentication (OnPrem)
RSA Version/Condition: 7.1 Px
Platform: WebSphere

 
IssueHow to set the number of challenge question attempts before a successful authentication.
Resolution1. Log in to Backoffice.
2. Go to  Administration--> Authentication Methods, the field The Question - Acceptable Match Count


This field determines how many questions the end user must answer correctly when the system presents multiple questions. For example, if the system presents three questions and acceptableMatchCount=2, the end user must answer two out of three questions correctly so that the Adaptive Authentication system can return a successful challenge response. 

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