000032461 - Warning message "Maybe RNG device modules are not loaded" when booting up an RSA Security Analytics appliance with FIPS enabled

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000032461
Applies ToRSA Product Set: Security Analytics
RSA Product/Service Type: Security Analytics Server
RSA Version/Condition: 10.5.x
Platform: CentOS
O/S Version: EL6
IssueThe rngd service fails to start when booting an appliance with FIPS enabled.
The warning message below is displayed.
Maybe RNG device modules are not loaded

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ResolutionPuppet doesn't configure RNG until FIPS is turned on.  This is because FIPS has a dependency on it.