|Applies To||RSA Product Set: Data Loss Prevention (DLP)|
RSA Product/Service Type: Network
RSA Version/Condition: 9.6, 9.6 SP1, 9.6 SP2
O/S Version: EL6
|Tasks||By default the dlpsupport data collection tool generates the SOS report under /tmp directory.|
This can be changed to an alternate directory by following the instructions in this article
|Resolution||The default directory for the SOS report can be changed by modifying the dlpsupporttool script.|
By default dlpsupporttool has the following:
dlpsupport_analyzer -q -r /home/tablus
Change the default path to an alternative path with the following:
dlpsupport_analyzer -q -r /home/tablus --path "/home/tablus/"
--tmp-dir defines the directory where SOS report is generated in.
In the above example it generates the SOS report under /home.