Article Content
Article Number | 000032007 |
Applies To | RSA Product Set: Data Loss Prevention (DLP) RSA Product/Service Type: Network RSA Version/Condition: 9.6, 9.6 SP1, 9.6 SP2 Platform: CentOS O/S Version: EL6 |
Tasks | By default the dlpsupport data collection tool generates the SOS report under /tmp directory. This can be changed to an alternate directory by following the instructions in this article |
Resolution | The default directory for the SOS report can be changed by modifying the dlpsupporttool script. Locate /opt/tablus/bin/dlpsupporttool By default dlpsupporttool has the following: dlpsupport_analyzer -q -r /home/tablus Change the default path to an alternative path with the following: dlpsupport_analyzer -q -r /home/tablus --path "/home/tablus/" --tmp-dir defines the directory where SOS report is generated in. In the above example it generates the SOS report under /home. |