|Applies To||RSA Product Set: Archer|
RSA Version/Condition: 5.5.x, 5.5 SP3 HF 2 and 5.5 SP1 P1
|Issue||When trying to add a .bmp file within a field Help Text, a warning is generated as 'Insert image failed'. This occurs regardless of the size of the image, however, .JPEG and .PNG images work fine.|
|Resolution||This issue is caused as .bmp images are not supported in Silverlight. |
Use a different file format for the image.