Article Number | 000032293 |
Applies To | RSA Product Set: Archer RSA Version/Condition: 5.5.x, 5.5 SP3 HF 2 and 5.5 SP1 P1 Platform: Windows |
Issue | When trying to add a .bmp file within a field Help Text, a warning is generated as 'Insert image failed'. This occurs regardless of the size of the image, however, .JPEG and .PNG images work fine.
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Resolution | This issue is caused as .bmp images are not supported in Silverlight. Use a different file format for the image.
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