000032389 - How to change the admin password for the nwappliance service in RSA Security Analytics

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000032389
Applies ToRSA Product Set: Security Analytics
RSA Product/Service Type: Core Appliance, Security Analytics UI
RSA Version/Condition: 10.4.x, 10.5.x
Platform: CentOS
O/S Version: EL6
TasksHow to change the admin password for the nwappliance service on any appliance.
  1. Login to the Security Analytics UI.
  2. Navigate to Administration -> Services.
  3. Choose the service of the appliance for which you wish to change the password (e.g. Decoder, Concentrator, etc.), click on the Actions button, and select View -> Explore.
  4. Expand deviceappliance -> users -> accounts -> admin -> config 
  5. Enter the password you wish in the password field.
  6. Restart the nwappliance service on the appliance for the new password to effect.
If you are unsure of any of the steps above or experience any issues, contact RSA Support and quote this article number for further assistance.

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