Article Content
Article Number | 000031067 |
Applies To | RSA Product Set: Identity Management and Governance RSA Product/Service Type: Via Lifecycle and Governance |
Issue | Escalations are not being triggered for reviews if the review result is set to active after the review due date has lapsed. |
Resolution | The escalation mechanism does not watch for reviews where the due date is in the past. If the review results are activated prior to the review's due date the escalation will trigger as it should. |