000032141 - Cannot return to the default text color in RSA Archer questionnaires

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000032141
Applies ToRSA Product Set: Archer

RSA Product/Service Type: Questionnaire

RSA Version/Condition:
IssueWhen editing an Archer questionnaire, some text may be highlighted and cannot be changed back to the default setting.
Copying and pasting the text from a text editor does not resolve the issue.
User-added image
User-added image
ResolutionThis is due to HTML styling embedded in the background and is addressed in an Archer 5.5.2 enhancement.
The only workaround is to recreate the question or upgrade to the latest release.