Article Content
Article Number | 000032264 |
Applies To | RSA Product Set: SecurID RSA Product/Service Type: Authentication Agent for PAM |
Issue | When testing authentication with the acetest and acestatus utilities, the following errors appear:
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Tasks | Use strace to trace the system IO that acetest and acestatus utilities will access. |
Resolution | To run strace, SSH to the box where the PAM agent is installed and run the following command:
In this particular case, the agent cannot communicate with the authentication server because the acetest utility cannot locate the sdconf.rec file in /var/ace. To resolve the issue, generate a new sdconf.rec on the Authentication Manager server (Access > Authentication Agents > Generate Configuration File > Generate Config File) and place it on the box with the PAM agent in the directory listed in the error output generated after running the strace then rerun acetest.. |